Contact
Every message reaches a person.
Reach the right Winglark team.
A message from this page, an email to the team that owns your question, or a word on the channels where Winglark posts — whichever suits. A person reads all three.
- A person reads every message
- A reply within two working days
- Five languages
- Never used for marketing
Want to use Winglark?
Access is by request while Winglark is in early access. That form opens a workspace and asks about your events, so it is set up properly.
Need to talk to us?
A question, a partnership, help with an account, a security report: write below, or email the team directly.
Where to go
Where do you want to go?
Choose the line closest to your question. Each one goes straight to the people who can act on it.
Use Winglark
Open a workspace for your events. While Winglark is in early access, a person reads and approves each request.
A plan, an agency or a company
Prices, team roles, several events a year, or a walkthrough before you decide.
Something is not working
Help with an existing account. Include the event name if there is one.
Anything else
Not sure where it belongs? Write to the general address, or send a message from this page.
The partner programme
Winglark Wings, for people who sell Winglark or work at events with it: the terms, the way in, the application.
Press
A description to quote, company facts, logos, screenshots, the film and a direct contact for comment.
Report a security issue
How to report a vulnerability responsibly. Security reports are read first.
Disclosure policyor write to security@winglark.comYour data
An export, a correction, a deletion, or a question about how your information is held.
After you write
What happens after you write
No ticket numbers and no automated sequence. Four steps, and a person behind each of them.
You write
From the form on this page or to a team address. A sentence or two is enough, and the form sends you a short confirmation by email.
It reaches the right team
The subject you choose decides who picks it up: sales, support, partners, privacy or security.
A person replies
Within two working days, in the language you wrote in, from the address of the team that owns the subject.
About an event? We walk it through
If your message is about an event, we can set up a walkthrough around your own guest list, door and dates.
Direct contact
Contact the right team
Each address is read by the people who can act on it. Write in the language of this page; the reply comes in the same one.
Sales
Plans, agency or company use, a walkthrough, and commercial conversations before you commit.
General
Anything that does not clearly belong elsewhere — including whether Winglark fits an event you are planning.
Support
For an existing account, or when something is not working as expected. Include the event name if there is one.
Account, data and security
Questions before you write
How quickly will someone reply?
A person reads every message and replies within two working days, from the address of the team that owns the subject. When you send the form, a short confirmation reaches your inbox straight away.
Which languages can I write in?
English, Turkish, German, French or Spanish. The reply comes in the language you wrote in.
Can I see Winglark before I decide?
Yes. Write to sales@winglark.com, or choose “Company or team plan” in the form, and tell us about the event: we set up a walkthrough around it. To use Winglark yourself, request access — a person approves each request while Winglark is in early access.
Where do I report a security issue?
Write to security@winglark.com. The disclosure policy on the security pages explains how to report a vulnerability responsibly. Security reports are read first.
How do I get my data exported or deleted?
Write to privacy@winglark.com and say what you would like: an export, a correction or a deletion. The privacy policy describes what Winglark holds and why.
I run events for clients. Is there something for agencies?
Two things. For using Winglark for clients — a workspace per client and your own brand on everything a guest sees — write to sales@winglark.com. Winglark Wings, the partner programme for people who sell Winglark or work at events with it, has its terms and its application on its own page.
I am a journalist. Who do I talk to?
The press kit has a description to quote, company facts, logos, product screenshots, the film and a direct contact for comment on events.