Learn to run an event properly — free, for anyone.
A course in the work behind every good evening: the guest list, the invitation, the replies, the door, the room and the report. Study online at your own pace, practise on a real event in a safe lab, sit an honest exam and earn a certificate anyone can check.
For the people who make events work, and the people who want to.
You do not need experience, a degree or a Winglark account. You need to care that the guest at the door has a good evening — and to want to know how that is done.
Self-paced does not mean alone: the lessons are written for how teams really work.
Starting out in events
A clear, complete picture of the work, in the order it happens, before your first job or in your first year.
Venue staff
Front of house, reception, bar and floor teams who meet the guests and want to understand the whole evening, not one corner of it.
Assistants and coordinators
The person who keeps the list, answers the replies and gets asked at six o’clock why a name is missing.
Volunteers
People who run the door at a festival, a fundraiser or a community night and want to do it calmly.
Freelancers
Event hosts, planners and crew who want a credential a client can check in a minute.
Career changers
Teachers, hospitality and retail people, office managers: much of what you already do is event work. The course names it.
What you need
A browser
On a laptop for the lab; the lessons also read well on a phone.
An e-mail address
It is how you sign in. There is no password to remember.
Some time
No deadlines and no timetable. Stop, come back, carry on where you were.
Chapter 2
The curriculum: ten core units and a product lab.
The core units teach the work in the order an event happens. The lab units let you do it — on a practice event of your own, with invented guests, so nothing you try reaches a real person.
29–52 hours in all, estimated
About the hours. Every time on this page is our estimate, and it is labelled so. We measure real study time from the first learners and will publish measured hours once 30 people have graduated.
Core units Each unit ends with what you will be able to do. The exam has one section per unit.
EO-1012–3 hestimated8 lessons
The guest list — ListGuard
You will be able to Bring a real, messy guest list into an event without losing a person, inviting someone twice or changing who is invited behind the customer’s back.
Practise in the labAudiencePassListGuard
EO-1022–3 hestimated8 lessons
The invitation — TemplateForge, MailFlow, InvitePulse
You will be able to Design an invitation, test it safely, send it and explain honestly what “sent”, “delivered” and “opened” mean.
Practise in the labTemplateForgeMailFlowInvitePulse
EO-1031.5–2.5 hestimated8 lessons
Replies — RSVP
You will be able to Set up the reply form, read the numbers correctly and protect sensitive answers.
Practise in the labLAB-206
EO-1042–3 hestimated9 lessons
The door — GatePass
You will be able to Run a door calmly with any phone, online or offline, and settle every refusal from the facts on the screen.
Practise in the labGatePass
EO-1051.5–2.5 hestimated7 lessons
Seating and badges — SeatMap, BadgeDesk
You will be able to Seat a room to scale with its rules, and print the right badges once — at the desk, at the door or at a kiosk.
Practise in the labSeatMapBadgeDesk
EO-1062–3.5 hestimated8 lessons
The evening — Companion, LivePulse, Control Room and the live layer
You will be able to Run the evening from the Control Room and explain every guest-facing piece without overselling it.
Practise in the labSessionFlowCompanionLivePulseEvent Control RoomMomentFlowMeetFlowVoiceBookEvent Passport
EO-1071.5–2.5 hestimated8 lessons
The event’s page and registration — EventSite
You will be able to Build an event page with open or approved registration and explain exactly what it does and does not do.
Practise in the labEventSiteTicketFlow
EO-1081.5–2.5 hestimated7 lessons
Integrations and reports
You will be able to Connect a customer’s systems safely and hand over a report that says what really happened.
Practise in the labAfterFlowSponsorFlowLAB-222LAB-223
EO-1091–2 hestimated8 lessons
The public site, the plans and the prices
You will be able to Explain what Winglark promises and what it does not, who it is for, and which plan fits — with the published numbers and nothing else.
Practise in the labLAB-225
EO-1101.5–2.5 hestimated8 lessons
Trust, privacy and the customer’s data
You will be able to Explain the Trust Center’s claims accurately and behave, on every night, as the custodian of somebody else’s guest list.
Practise in the labLAB-224
The product lab
25 short units, each on one part of the tools the work is done with. Every lab unit belongs to a core unit and feeds its exam section.
30–60 min each, estimated
Before the event
LAB-201The audience before the event — AudiencePass
LAB-202Cleaning a guest list — ListGuard
LAB-203Invitation design — TemplateForge and AI Studio
LAB-204Sending invitations — MailFlow
LAB-205Late guests — InvitePulse
LAB-206Replies — what guests said
LAB-207The event’s own website — EventSite
LAB-208Ticket sales, opened with the team — TicketFlow
LAB-209The programme and each guest’s day — SessionFlow
LAB-210The room to scale, every guest in their chair — SeatMap
LAB-211Name badges and the self check-in kiosk — BadgeDesk
At the door
LAB-212The door — GatePass
During the evening
LAB-213Companion: the guest’s page for the evening
LAB-214LivePulse: asking the room
LAB-215Event Control Room: the evening on one screen
LAB-216MomentFlow: the guests’ camera
LAB-217MeetFlow: who is worth meeting
LAB-218VoiceBook: what people wanted to say
LAB-219Event Passport: a journey through the venue
After the event
LAB-220After the event — AfterFlow
LAB-221Sponsors and exhibitors — SponsorFlow
LAB-222Reports and exports
LAB-223Integrations: API, webhooks and CRM
The organisation
LAB-224Agencies, clients and the team
LAB-225The website, the plans and getting access
Chapter 3
How a term works.
There are no start dates and no cohort to keep up with. A term is simply your way through, from the day you enrol to the day you renew.
1
Enrol
Your name, your e-mail and your language. We send a sign-in link; that is your account.
Two minutes
2
Study
Read the 10 core units in order or as you need them. Your place is kept.
At your pace
3
Practise
Run the lab units on a practice event of your own, with invented guests and test addresses.
Safe by design
4
Sit the exam
When you feel ready. The pass mark is shown before you start; the result comes the moment you finish.
Online
5
Get your certificate
Numbered, in your language and English, with a page anyone can check.
Valid 2 years
6
Renew
Before it ends, a short update on what has changed in the work and the tools — and a new date.
Reminder only if you ask
Chapter 4
The exam: fair, and the same rules for everyone.
We would rather tell you every rule now than surprise you later. Here they are.
Rules of the exam
§1Drawn from a pool36 questions in 60 minutes, drawn for you from a larger pool, so no two attempts are the same. Every core unit has its section.
§2The pass mark is known in advanceYou pass with 80% of the whole exam and at least 50% in every section. Both are shown again before you start.
§3Results at onceYour score, pass or not, and feedback section by section — the moment you finish. No waiting for a letter.
§4RetakesIf you do not pass, you can sit it again after 30 days, at most 3 times in 12 months.
§5Extra timeIf you need more time — for a disability, a language or any other reason — ask before you start. It is given on request.
§6Your own workThe exam is taken on your own. A question that has been shared publicly is retired from the pool.
The questions are about moments like this one — what you do, and why.
Three sample questions
What the questions are like.
Written for this page and never part of the real pool. Choose, then open the answer.
Question 1The door
A guest’s pass was scanned twenty minutes ago, and now they are at the door again. What should the person at the door do first?
ALet them in — the pass is genuine
BRefuse them and call the organiser
CRead the first scan on the screen — time and door — and ask the guest what happened
DScan the pass again until it goes green
Show the answer
Answer: C — Read the first scan on the screen — time and door — and ask the guest what happened
Why: A second scan has more than one honest explanation: someone stepped out, or a pass was shared. The screen says when and where the first scan was; that, and one polite question, decides it. Guessing in either direction is the mistake.
Question 2The guest list
The client’s file lists “Ana Silva” twice, with two different e-mail addresses. What do you do?
ADelete the second row
BKeep both and invite both addresses
CMark it as a likely duplicate and let the client decide
DKeep whichever address looks more recent
Show the answer
Answer: C — Mark it as a likely duplicate and let the client decide
Why: Two people can share a name, and one person can have two addresses. Only the client knows which this is. The list belongs to them: you show the evidence, they make the decision.
Question 3The report
One hundred and twenty guests replied yes; ninety-six were checked in at the door. What is the honest attendance figure for the report?
A120 — that is how many said they would come
B96 attended, with the 24 who said yes and did not come shown separately
C108 — the average of the two
DIt cannot be known
Show the answer
Answer: B — 96 attended, with the 24 who said yes and did not come shown separately
Why: A reply is a promise and a scan is a fact. A good report keeps them apart and names the gap, because the gap is what the next event is planned with.
Chapter 5
The certificate: numbered, bilingual, and checkable by anyone.
Every certificate has its own number and its own page. Hand the number to a client or an employer and they can check it in a minute — that it is real, when it was issued and whether it is still valid.
has completed the course of Winglark Academy, School of Event Operations, and passed its examination.
The route you flew92FC94FF
Issued
14 October 2026
Valid until
14 October 2028
Verify at
winglark.com/academy/certificates/WA-7K2M-Q9XD
Verify at winglark.com/academy/certificates/WA-7K2M-Q9XD. The live verification page, not this paper, is the proof. This certificate records learning. It is not an offer or a promise of work with Winglark.
Sample
A number of its own
In the form WA-XXXX-XXXX, printed on the certificate and on its page.
Your language and English
Issued in the language you studied in, with English beside it, so it travels.
The route you flew
A line drawn from your own way through the units. No two certificates carry the same one.
Valid for 2 years
Then renewed with a short update on what has changed, so the date on it means something.
Check a certificate
Type the number printed on it. The page shows whether it is valid and when it was issued.
The holder’s name appears only if they chose to show it. Otherwise the page confirms the number alone.
Chapter 6
Our promise, in writing.
To everyone thinking of enrolling,
Winglark makes software for events. We started this academy because the people who run the door, keep the list and look after the guests are rarely taught any of it — they pick it up on the night, under pressure. That can be taught, and it should not cost anything.
So the academy is free, all of it: the lessons, the lab, the exam and the certificate. There is no paid tier and nothing to unlock. And because a free course is often a way to collect people’s addresses, we want to be exact about what this one is, and what it is not.
We are here to genuinely help.
With care,The Winglark team
What the certificate is not
Not an accredited diplomaWinglark Academy is an independent programme. The certificate says what you studied and that you passed our exam — no more.
Not a job, and not a place in WingsFinishing the academy gives you a certificate only. It does not mean working with Winglark, and it guarantees no work, no income and no place in Winglark Wings.
If you want to work with us
Working with Winglark means applying separately to Winglark Wings, our partner programme, and passing its own steps:
2 references
A video interview
The team’s evaluation
A 90-day probation
A valid certificate counts for something there: a holder who applies is excused from the Wings academy, its written exam and its practical exam. Every other step stays.
Five service messages. Not one promotional e-mail, ever — to learners or to anyone who did not ask.
Your sign-in link Each time you ask to sign in.
Welcome Once, when you enrol.
Your exam result After each attempt.
Your certificate When you pass.
A renewal reminder Only if you ask for it.
Questions about the academy
Is the academy really free?
Yes. The lessons, the product lab, the exam, the certificate and its renewal are all free. There is no paid tier, no card is asked for and nothing is unlocked by paying.
Who can enrol?
Anyone aged 16 or over, anywhere. You do not need experience, a qualification or a Winglark account; an e-mail address and a browser are enough.
How long does it take?
It depends on you: there are no deadlines. Every time on this page is an estimate and is marked so. We measure real study time from the first learners and will publish measured hours once 30 people have graduated.
Which languages can I study in?
English, Turkish, German, French and Spanish — the lessons, the lab and the exam. The certificate is issued in your language with English beside it.
Is the certificate an accredited diploma?
No. Winglark Academy is an independent programme, and the certificate is not an accredited diploma or a professional licence. It shows what you studied and that you passed our exam, and anyone can check it by its number.
Does the certificate mean I can work with Winglark?
No. Finishing the academy gives you a certificate only. It does not mean working with Winglark and guarantees no work, no income and no place in Winglark Wings. To work with us you apply to Wings separately and pass its own steps: 2 references, a video interview, the team’s evaluation and a 90-day probation. A valid certificate excuses you from the Wings academy, its written exam and its practical exam.
What happens if I fail the exam?
You see your result and feedback for every section straight away, so you know what to revise. You can sit it again after 30 days, at most 3 times in 12 months.
Can I get extra time in the exam?
Yes. If you need more time for any reason — a disability, the language or something else — ask before you start and it is given on request.
How does someone check my certificate?
They type its number on this page or open its link. The page says whether it is valid and when it was issued. Your name is shown only if you chose to show it.
Will you send me marketing e-mails?
No, never. You get five service messages only: your sign-in link, a welcome, your exam result, your certificate and — only if you ask — a renewal reminder.
What happens to my data?
It is used only to run your course and to issue and check your certificate — never for marketing, never shared or sold. You can download or delete it at any time, and an account unused for 24 months is deleted after one notice.
How long is the certificate valid?
For 2 years. Before it ends you can renew it with a short update on what has changed in the work and the tools.
Chapter 8
Enrol free.
Three fields and two ticks. We send a sign-in link to your inbox and you can start straight away.
